Reviews
Beth Ferrell on 10/7/2022
Very friendly staff
Anutha Bubba on 9/24/2021
Quick service. Much better experience than I anticipated having seen it while driving by as much as I have. Thanks
Beverly Stabler on 8/28/2023
Best car care in my estimation. Always friendly and excellent service. I've never had a problem with any repair.
Caroll “Cal” Reimer on 12/18/2024
New customer at this shop. Impressed with their honesty. Impressed with excellent customer service. Definitely a return customer.
C H on 6/27/2023
Really wanted to love it but will not be going back. Dishonest and shady.
Chris Lipps on 11/22/2023
Quick work friendly service and the job was done correctly
David Reagan on 7/22/2024
Great job affordable and timely. Will be going back!
Daiquri Derby on 12/11/2023
Always friendly, great service
Claudia Hernandez on 7/19/2022
Randy was helpful and provided good customer service. He assisted my needs. Thank you.
Derrick Smith on 12/11/2023
Fast, friendly, quality service. Affordable rates.
corina f on 12/1/2023
Outstanding customer care, service and price. Worked with getting my vehicle back to me quickly and was even under the time quoted. Will definitely return for future car service needs.
Debra Taylor on 8/3/2023
It was good. Very friendly staff. 😊
kolo music on 7/18/2022
Don’t ever take your car here . Way better shops in wichita for better prices . They try to overcharge and will try to extra money out of younger people .
Gene Martin on 2/5/2025
I contacted Dennis at South Seneca Car Care and the team got our vehicle towed in and diagnosed that afternoon. They had our car fixed that next morning at a very reasonable price. I can’t thank them enough. . . outstanding communication, service and price!! FIVE STAR all the way!!
Kyle Durnin on 12/12/2022
Took my car for an oil change. After the oil change, my car starting dripping fluid in my driveway. I took it back and was told that they found a defective oil filter, and replaced it. However, my car still drips fluid and I will have to take it to another shop to have it looked at.
Helen of Troy on 10/28/2024
My car needed a new tire pressure gauge. I stopped to make an appointment. They had an opening and took care of it immediately. Honest, friendly, professional; it was explained what the part cost and if I didn’t want to replace it what I could do instead. I opted to get a new one and the bill was reasonable. I would return.
John Hill on 8/30/2023
Excellent communication and availability. They get us in and out a decent price We’ll definitely be back!
K-pop Dragonball on 10/17/2024
Excellent service! They truly care about their customers!
diane washburn on 3/28/2021
Quoted 325 at another place paid 90 here.Fair and honest will recommend
Kendall Williams on 7/12/2022
Very attentive to my needs,gave me suggestions on what I should do and shouldn't do. Did the job with no extras. I will be going back again. It's amazing to have such honest and professional auto care so close to my house. Thank you JESUS for them. I pray that everyone who works for them are blessed and their families also.
Jerrod Crawford on 7/31/2023
Great shop to work with, provided options on what needed to be done right away and what could wait until next visit. Highly Recommend!!!
Jennie Jones on 9/5/2023
Awesome service straight to the problem and no extras would recommend them 1st everytime.
Fred Wilhoft on 9/29/2021
We have always been very satisfied with the quality of service at this site.
Jimmy Hall on 3/11/2021
Friendly place great racing
justin collins on 10/12/2022
Honest and they care.
Lisa Fouts on 12/1/2022
Friendly, local, great service, and reasonably priced. Highly recommend!
Loretta Dreyer on 9/6/2021
They work hard to get the work done and done right. Took extra time because of being short handed but very pleased with the way they treat their customers and the job.
Alicia Holloway on 8/14/2023
I have used South Seneca Car Care for over 10 years. Honest, thorough, friendly, and easily the best place in Wichita. And I’ve tried many others through the years. Give them a try and you will be delighted!
Amanda Morlan on 11/24/2023
South Seneca was great! Was able to take my car in 2 days before thanksgiving without issue. Their process is well explained by Dennis and he’s very personable. Seems like a nice family owned place. They were responsive and fixed my car quickly and had it back to me that day. Will definitely go back when my car decides it’s that time again.
Charlie on 12/24/2023
Flat out lie! Warning DON'T EVER TAKE YOUR CAR THERE! YOU WILL BE RIPPED OFF!!! Don't understand why the reviews reflect that , especially since I personally know numerous others that have been treated the same way!
Brett Mize on 8/13/2024
South Seneca car care was very helpful and courteous. I was very happy with the service they provided. I think I’ve found a car service That will serve me well. Thank you!
Christal Gonzales on 1/19/2024
They gave me a free quote on my brake repair. I wasn't able to afford their service unfortunately, but as soon as I have enough saved I will definitely be back. Edit: was finally able to make it back for the break prepared I dropped my car off at 9:00 in the morning was able to pick it up by 3:00 at the very latest I think it was actually earlier than that and haven't had a single problem with it since. Thank you to Josh and everyone else.
christopher brown on 11/3/2023
Great place to have you vehicle worked on.
Doug Williams on 6/26/2022
Very nice people! The lady running Car Care is a very good person and understanding!! They are nice people working here but I can't get it through their heads to send me my email to me not my dad's email address. I would of already been back to them but I sent them text message telling them this, and guess what they sent the answer to my Dad. I even said if you send this to my email address I won't be bringing it back to them. Ok, with that out of the way. If you want it done right you should bring it to South Seneca Car Care. They are excellent at what they do! I do hope they get this all fixed for me!
John Huckaby on 7/20/2023
Wonderful staff. I have been doing business with them for many years. Recommend them to others
Kye Apsley on 6/6/2021
Good People... They Know Their Stuff
Jim Teague on 7/24/2023
I took my vehicle in for A/C repair. The repair was reasonably priced and the service was great!
John Cooley on 8/18/2021
Fast and friendly service
James Trefethen on 5/7/2021
I dint no they never called me back pretty suckey
Hailey Eliza on 4/22/2024
They were very friendly and communicative! Fixed up my car really quickly and didn't cost a fortune!
Janice Harlander on 2/15/2024
South Seneca Car Care is one of the most honest car mechanics I have ever dealt with. Their work is always 110%. I was kept informed with every step of the repair process. I won't take my car anywhere else for repairs.
Harrietalison on 8/2/2023
I have had 2 major car repairs/expenses in the past month. SSCC has taken care of my car both times. They have done a very good job with my car. No problem or issues. Very nice owner and staff. I highly recommend. Worked on replacing motor mounts,.air conditioning/ compressor 1st then timing belt!!!
Janie Leonard on 10/18/2023
I had some work done on my car but it still caused me problems. We called South Seneca Car Care and was immediately helped. In less than two hours I was called stating my car was ready. Come to find out it was a simple fix but to me it was a major fix. Thank goodness I have found someone I can trust to fix my car!
Jami Imel on 8/23/2023
These guys are awesome they helped me got the job done quick and they completely explained everything won't go to any place else. .
Mo on 4/23/2022
My Chrysler Pacifica sat for years because no one could fix it. My son told me for years to go to them and I wish I'd listened sooner. I'm on the road again, Happily.
Zelma Elsen on 10/17/2023
I have been most pleased with any service I have received.
Richard Hopkins on 12/13/2024
Good work at a reasonable price in a timely manner.
Micheal StevensJR on 10/24/2023
Great service, got my car back in timely fashion!
Tonda Herman on 9/8/2022
Great service, great price, awesome personnel
Virginia Hammer on 6/18/2022
The problem is still there
Michael Brown on 3/15/2024
South Seneca care is the only automotive shop i . Trust
Shawn Doggett on 12/23/2023
Great service!
Susan Shain on 11/6/2023
South Seneca car care just replace the alternator in my car did an excellent job, I would highly recommend them!! Coleen and her team do a great job!!
Stan H on 10/19/2023
Same day service. Had brake lines replaced. Very kind and thoughtful. Great follow up. Will go back. Highly recommend
Tracie Walton on 8/2/2022
Good at that they do, friendly too
Tracy Allison on 12/13/2023
Very pleased with the work I've had done.. great place
Walt Kuykendall on 4/18/2024
Completed oil change & service ii about an hour. Great people to work with while they finished service on my truck.
Raymond Tollison on 7/3/2024
Reliable and efficient service at fair prices
Matthew W on 4/13/2022
Fast, Friendly and Affordable.
Mark Calvin on 7/8/2024
Excellent service. Honest feedback. Quality work. I will be taking all my work here.
piyawat clough on 2/15/2024
The staff was very helpful. They set me up with towing and got my starter replaced in no time. Thanks again!
Steven Hughes on 8/31/2023
Great customer service, easy to talk with about vehicles issues, not pushy sales
Nicklose on 4/29/2024
Friendly staff, quick and quality service! I've not had a bad experience. 😊
Tina Metcalf on 11/16/2023
I found a shop that I trust and have been recommending to friends already! I took my car in last Fri for a diagnostic and proceeded to have work done. As you can see from the photo the car is not a new model and they worked with me to keep me on the road! This place is a godsend!!
Sarah Holdaway on 5/16/2024
They are friendly honest and you can't beat there prices there truly amazing all the way around
Sandy Speckman on 11/17/2023
Best I have ever experienced. Dennis always takes the time to explain all my options. Last time I needed a tail light. Told me its very expensive for my newer vehicle. He even checked the junk yards for used. Definitely recommend!
Nicholas Holder on 5/14/2024
Friendly, professional, transparent service. Explained everything (including in writing) of what they were going to do, how much it would cost, and then requests your approval of each item prior to any action being done. Very reasonable. Will be using them again.
Trevor Crawford on 10/18/2023
Quick, and easy to work with. Honest individuals and the truck runs like new once again! Thank you guys
Renae Kirkhart on 8/11/2021
Cracked manifold. Coleen was VERY helpful in working with my schedule of this needed repair.
Sergio Cisneros on 1/26/2023
Professional and will quote you before going in. Originally had them replace my drum brakes and shoes with a kit I bought online, and had to add a snapped stud into the service no issue. Done in one day and driving good since.
Shawn Merrill on 3/18/2022
They are good 👍😊 people.
Nathan Carpenter on 1/13/2024
Friendly, quality service.
Melissa Allen on 6/20/2024
Seneca Care Care offers very good car service. Friendly staff and reasonable prices. We had our AC recharged recently and have had other services in the past. This is the car repair go to!
Amanda Buckley on 8/26/2021
Absolutely amazing service 10 stars, will be my new go to auto service center!
Brent White on 4/7/2021
The owner acts like she likes to kick a person she see down every chance she gets but the mechanic (her son) he's a good guy, skilled mechanic with a good heart heart. Update: They played me for a fool. The only thing that was done was a 30a fuse put in place where a 15a fuse is required. Any mechanic with common since enough to turn a wrench should know thats not a fix.
Carrie Shrank on 12/27/2023
My parents had some work done here, and the work was fine but their van was not locked and was broken into! A bag of personal belongings and expensive hat were stolen out of the van, which was only there for one afternoon.
Collin Willis on 6/18/2021
I’ve always had a terrific experience with South Seneca Car Care. They were able to get my vehicle in and out within a day, even when they originally told me they weren’t sure if they’d be able to. Top quality service and communication.
Dustin Teitrick on 11/10/2023
Great shop it's very honest and knowledgeable and helping me get my car back on the road.
Jasmine Jones on 6/15/2022
Everyone here was professional and friendly. I love that this business is female owned! I personally don't know much about cars, so I HAVE to just trust my mechanic shop to be honest and not be sketchy about pricing. This is the first time I've been to a shop and ACTUALLY felt like that. I HIGHLY recommend them to any and everyone. This is now my go to shop 💜
jennifer berry on 11/2/2023
They got me in same day! Fix the problem and stayed a few minutes late to make sure I got my truck. Then checked on me! Will be going back in future if needed.
Tonya Crowley on 2/17/2024
I would recommend them. They are very courteous and up front about everything.
Te’arrah Hayes on 1/2/2024
Amazing service! They got me in the next day after I called and had my car out by that afternoon. The people were super nice and friendly and the prices are very fair. As someone who hates going to the mechanic because of the scams and rude people this is the only place I’ll be taking my car from now on!
Steve Montgomery on 4/17/2024
Dennis was extremely helpful, giving me upfront honest costs, with paper and electronic copies of what needs to be completed. Keeping me updated about the status of my vehicle, and when it is ready and working with me for later pick up time. I will be back for all my automotive repair needs.
Sher BG on 10/21/2021
Well first I had engine mounts replaced, then the lifts for my hatch and then had them check my battery. Very reasonable prices every time, Colleen is very kind and respectable and they get the job done. I keep going back every time something comes up with my cruser for a reason.
JacQie McCoy on 2/12/2024
Everytime I call they get me in quickly!! Service is fast and friendly also efficient they always take the time to answer all my questions and check on me even after the service is done I really trust them with so many people just trying to get money out of you I truly value the time they spend answering my questions
Melissa Rush on 3/5/2024
Every time I get car work done at South Seneca Car Care it’s done well. All my questions are answered and I feel confounded all work they do
mark tetteh on 9/19/2022
I had just visited Orr Nissan to do some recall work, asked them about checking out the noise. Diagnostic was going to be 150USD. I left,came to South Seneca Car Care with the issue, they found it was loose plastic causing the noise. Left with a 70 USD bill. Highly recommended!! Update: today 7/8/2022, my ac stopped blowing. Temperature was in the 95 def fahrenheit range. Called Colleen and she told me to bring it in...long story short, the put my vehicle in, got blower going within twenty minutes of arrival. These folks are just an awesome bunch!! No change!!
Dee on 9/1/2021
I called Colleen on a recommendation from my brother Brandon Whipple. I was only in town for a week and needed to get my son's brakes looked at and his air conditioner wasn't working. We brought the car in on a Thursday and left it while the whole family went out of town. Colleen and crew had the car done in one day! She went the extra mile to double check the ac the day we picked it up to make sure it was still working and left instructions should it stop working again. When picking it up that Monday, my mom and I had a great conversation with her! She was so sweet and easy to talk to. Price was decent, service was quick and exactly what we asked to be done. During the brake check, she found two rotors needing replacement as well. I will continue to use her for my son's car care all the way from NH :). Thanks Colleen! See you again!
Jamie Lynes on 1/8/2023
I will NEVER Recommend this auto shop and be aware, record any conversation you have to cover yourself. I LOST thousands of dollars not to mentions not correcting there work 2x that I requested. I took them to small claims and the judge didn't rule in my favor I do not understand why given my voice recordings and all my documents to support my claim. I even had to pay another shop to redo their work that I went back 2x and told them 2 different shops told me it was the samething that they aready charged me almost 1,000 to fix. Just because the the Judge didn't rule in my favor for the max amount allowed which given I'm stilling losing money doesn't mean they are right. I think there was to much supporting documents and the judge didn't understand about mechanic's and follow, I made the mistake of cutting my already loss and going to small claims rather than an attorney. It was all or nothing. Thats okay because they lost my business and I will never Recommend anybody. Make sure and write your bad review so people can be made aware.
Gene Martin on 2/5/2025
I contacted Dennis at South Seneca Car Care and the team got our vehicle towed in and diagnosed that afternoon. They had our car fixed that next morning at a very reasonable price. I can’t thank them enough. . . outstanding communication, service and price!! FIVE STAR all the way!!
Helen of Troy on 10/28/2024
My car needed a new tire pressure gauge. I stopped to make an appointment. They had an opening and took care of it immediately. Honest, friendly, professional; it was explained what the part cost and if I didn’t want to replace it what I could do instead. I opted to get a new one and the bill was reasonable. I would return.
Doug Williams on 6/26/2022
Very nice people! The lady running Car Care is a very good person and understanding!! They are nice people working here but I can't get it through their heads to send me my email to me not my dad's email address. I would of already been back to them but I sent them text message telling them this, and guess what they sent the answer to my Dad. I even said if you send this to my email address I won't be bringing it back to them. Ok, with that out of the way. If you want it done right you should bring it to South Seneca Car Care. They are excellent at what they do! I do hope they get this all fixed for me!
Darlene Rozar on 9/23/2024
Folks if you need good care care go to South Seneca Car Care . they are amazing do a wonderful job and Dennis will explain stuff to you . My granddaughter and I know nothing and Dennis explained things to us wich helped us and they got her car going and she is very happy they do amazing job and they are our go to guy's now we have that much trust in them The whole crew is great
Didi Marie on 6/17/2024
As a first time customer, I called about getting an alignment done on my SUV and they were able to offer me an appointment the next day. The communication with Dennis and everyone there was excellent, and he followed-up with me after the service to ensure I was satisfied. I hope to never have car trouble again (wishful thinking haha) but if/when I do, I will definitely return to South Seneca Car Care, and would absolutely recommend others to this business.
Sandy Riekeman on 8/28/2023
Best experience I have ever had with car service. As a woman many places try to take advantage, but not South Seneca Car Care. They listened to my issue, did a precheck, let me know how much the job would be and how long it would take. Great experience. I definitely recommend them.
Darlene Rozar on 9/23/2024
Folks if you need good care care go to South Seneca Car Care . they are amazing do a wonderful job and Dennis will explain stuff to you . My granddaughter and I know nothing and Dennis explained things to us wich helped us and they got her car going and she is very happy they do amazing job and they are our go to guy's now we have that much trust in them The whole crew is great
Deana Callison on 2/16/2022
Never got reply back
David Anders on 8/23/2023
We needed our car serviced and checked out before a trip. I was able to leave the car and walk home a few minutes away. Their efficiency, knowledge and professional conduct will keep me coming back.
jason berry on 8/27/2024
Always great people to do business with and honest about if they can or can not do it, south senca care will always be my first choice
Kelly Lacy on 8/31/2023
My friend had referred me to here for AC work to be done on my vehicle. I am happy with the service that I received here. It was professional, trustworthy, and much cheaper than other places I got a quote from. Thank you, Dennis, and all the staff that worked on my car. I now have great AC air blowing in my car in this summer heat. Dennis, even took an extra step to follow-up and asked how things were going after a couple of days. He even gave us a few tips free of charge.m
Linzi Meyer on 6/1/2024
This was my first visit to Seneca Car Care and I have no regrets. Dennis, the office manager was very friendly and he explained everything that was going to be done on my car. Labor costs were competitive and I was given a choice on replacement parts. Work was done in a timely manner. I would highly recommend this business.
Wichita88 on 1/12/2024
Dennis has been a good friend of mine for many years and not one time has he ever steered me wrong on anything. Door handle broke on my truck and just did not have the time to fix it. I brought it in and it was fixed within two hours. Great service prices are right and they absolutely care 100% about the customer experience. If your down by 31st and Seneca south go see dennis at the front counter and he will fix you up.
Didi Marie on 6/17/2024
As a first time customer, I called about getting an alignment done on my SUV and they were able to offer me an appointment the next day. The communication with Dennis and everyone there was excellent, and he followed-up with me after the service to ensure I was satisfied. I hope to never have car trouble again (wishful thinking haha) but if/when I do, I will definitely return to South Seneca Car Care, and would absolutely recommend others to this business.
Janice Harlander on 5/8/2024
I have taken my car to this shop on more than one occasion. I was always treated fairly and with respect. If you need an honest auto repair shop give these guys a call. They are one of the best in the business.
Trace Conradi on 7/23/2022
4 months late on my review but better than never. I had my vehicle towed here because the 100 amp fuse blew for the battery and I couldn't remove it. Among other things I had mentioned the service writer, like the Turn signals not working properly (not the bulb, flasher relay, or the multifunction switch, I checked those) and irregular idle. They did two diagnosis test each costing roughly $100 each. When they called me after the second diagnosis test they said they figured out it was the fuse. I could have told you that just by looking at it. They replaced said fuse, but failed to look into the other issues like the the turn signals not working properly, or the irregular idle. Given the time frame for my review I feel like nothing can be done. I am not happy with the service that I received as I feel it was inadequate and not taking care of professionally.